Customer Riding Tips

To provide quality service…safe and courteous, we ask that all riders adhere to the following Customer Policies:

• Buckle seat belts.
• EXACT FARE or pass is required. Drivers are not able to make change.
• Allow others to exit before boarding.
• No eating, drinking or smoking permitted on vehicles.
• No alcoholic beverages.
• Front seats reserved for seniors and disabled.
• Music may only be played if headphones are used.
• Do not talk to the operator when vehicle is in motion.
• Identified service animals only. No pets.
• Foul or abusive language not permitted.
• Shirts and shoes required.
• Children under 12 should be accompanied by an adult.
• Lost and Found at MUST Office. (410) 558-2500 extension 278
• In case of inclement weather, call 443.695.2446 or get closing information from WBAL or WJZTV.
• Driver is in charge.
• No Transportation Service: Martin Luther King’s Birthday, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas and New Year’s Day.